Legal
Privacy Policy
Last updated: April 2026. This policy describes how Papool handles personal information when you use our website, create an account, or shop with us.
1. Information we collect
We may collect your name, phone number, email address, delivery address, order history, and payment-related signals processed by our payment partners. We also collect technical data such as device type, browser, and approximate location derived from IP address, where needed to secure and improve the service.
2. How we use information
We use this information to process and deliver orders, authenticate your account, send transactional messages (such as OTPs and order updates), apply eligible offers, prevent fraud, and comply with law. With your consent where required, we may send marketing communications you can opt out of.
3. Sharing
We share data with service providers who help us run the store (for example hosting, payments, and logistics) under contracts that require appropriate protection. We may disclose information if required by law or to protect our rights and users.
4. Retention and security
We keep personal data only as long as needed for the purposes above and applicable legal obligations. We use reasonable technical and organizational measures to protect your information, though no online service is completely risk-free.
5. Your choices
Depending on applicable law, you may request access, correction, or deletion of certain personal data, or object to some processing. Contact us using the details on our About page.
6. Children
Our store is operated for parents and guardians. Accounts may only be created by adults 18+. We do not knowingly collect personal information from children for their own accounts.
7. Updates
We may update this policy from time to time. The "Last updated" date will change when we do. Please review this page periodically. Continued use of the site after changes means you accept the updated policy where allowed by law.